Snowy Valleys Council’s essential services such as water, wastewater and waste collection continue through the COVID-19 crisis even as more restrictive measures are put into place by the state and federal governments.
Snowy Valleys Council Mayor James Hayes moved to assure the community that the council’s essential services are being, and will continue to be, delivered.
“When you turn on your tap, you’ll still have safe water; your toilet will flush and your bins will be collected,” he said.
“We are doing everything we can to support our staff and customers in these challenging times to ensure their safety while balancing the need for local services to be maintained.
“Council is reviewing risks daily and adapting actions to deliver services to the community while protecting staff and helping to slow the spread”.
The council has closed its customer service desks to the public at its Tumut and Tumbarumba offices.
Customers are asked call 1300 ASK SVC (1300 275 782), email [email protected] or use the online contact form at www.svc.nsw.gov.au Payment options are still available by BPAY or at post office, development applications can be submitted online, and those needing an appointment should call.
The council last week endorsed a series of local measures to cease mass gatherings and events organised by the council or being held in the council’s facilities.
• All council-owned/managed facilities are now closed until further notice;
• All council events programmed to occur before the end May 2020 are cancelled or postponed
• All council-led committee and working group meetings, including those of s.355 and advisory committees are cancelled until further notice. Meetings where urgent business is required will be facilitated by video, phone or other alternative means where this is possible.
Council services which have also temporarily closed until further notice include:
• All council libraries
• All council-owned Sporting Fields
• Council-owned Museums
• Council-run visitor information services
“The situation is changing and evolving rapidly and new decisions will be made as required,” said Cr Hayes.
“Council continues to operate under the latest advice and guidance from NSW Health and the Department of Health who are the lead COVID- 19 management agencies”.